1. Introduction
This Privacy Policy explains how Ziska Pharma ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our mobile application and related services (the "Service"). By registering for and using the Service, you agree to the practices described in this policy.
2. Information We Collect
We collect the following categories of information:
- Account information — your mobile phone number, name, profession/designation, and registration territory, which you provide during phone-OTP sign-up.
- Activity information — quiz answers, predictions, daily activity results, points earned, and reward redemptions.
- Reward information — details required to deliver gift-card rewards, such as the mobile number used for delivery.
- Technical information — device type, app version, IP address, and basic usage logs used to keep the Service secure and reliable.
3. How We Use Your Information
We use your information to:
- Create and manage your campaign account and verify your identity via one-time passwords (OTP).
- Operate app features including quizzes, predictions, daily activities, points, and the leaderboard.
- Process and deliver gift-card rewards you become eligible for.
- Prevent fraud, abuse, and duplicate participation, and to comply with applicable laws.
- Improve the performance, content, and security of the Service.
4. Legal Basis and Consent
We process your personal information based on your consent, which you provide when registering, and as necessary to operate the Service you have chosen to use. You may withdraw your consent at any time by requesting account deletion.
5. Sharing of Information
We do not sell your personal information. We may share limited information with trusted service providers (for example, SMS gateways for OTP delivery and gift-card fulfilment partners) solely to operate the Service, and with authorities where required by law. These providers are permitted to use your information only as needed to perform services for us.
6. Data Retention
We retain your information for as long as your account is active or as needed to operate the Service and meet legal, accounting, or reporting obligations. When information is no longer required, we delete or anonymise it.
7. Data Security
We apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You can request deletion of your account and associated data through the in-app option or our public account-deletion page. We will process verified deletion requests within 30 days.
9. Children's Privacy
The Service is intended for adults and is not directed at children. We do not knowingly collect personal information from individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Service, and the "Last updated" date below will be revised accordingly.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact our support team through the channels listed within the application.